cant find my delivery information for my SIM card on the web site

Didiervdb Posts: 2
edited December 2023 in My Mobile
Where can I find my delivery information for my SIM card on the web site... does nt show anywhere....

Best Answer


  • Easygolucky
    Easygolucky Posts: 1,089 ✭✭

    Finding the delivery information for your SIM card on the Fizz website usually involves checking the status in your account. Here's how you can typically do it:

    1. Log In to Your Fizz Account: First, go to the Fizz website and log in to your account using your credentials.
    2. Go to 'My Plans': Once logged in, navigate to the 'My Plans' section. This is usually where you'll find details about your current plans and any orders.
    3. Check the Order History or Status: Look for a section that mentions 'Order History', 'Order Status', or something similar. Your SIM card order should be listed there, along with its current status.
    4. Track the Delivery: If the SIM card has been shipped, there should be a tracking number or link provided. You can use this to check the delivery status on the courier's website.
    5. Check Notifications or Emails: Fizz often sends email notifications regarding the status of your order. Make sure to check your email inbox (and spam folder) for any communications from Fizz about your SIM card delivery.
    6. Contact Support: If you can't find the information, or if something seems wrong, you might want to contact Fizz's customer support. They can provide you with the most current information regarding your SIM card's delivery status.

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