cant find my delivery information for my SIM card on the web site

Didiervdb

Where can I find my delivery information for my SIM card on the web site... does nt show anywhere....

Jess_i88b6

Hi @Didiervdb

It supposed to be here To check the status of your delivery: 

1. Log into your account and go to My profile > Order history > View Details
2. Click on the shipment number to view your delivery details on the courier's website.

source: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered

Easygolucky

Finding the delivery information for your SIM card on the Fizz website usually involves checking the status in your account. Here's how you can typically do it:

1. Log In to Your Fizz Account: First, go to the Fizz website and log in to your account using your credentials.
2. Go to 'My Plans': Once logged in, navigate to the 'My Plans' section. This is usually where you'll find details about your current plans and any orders.
3. Check the Order History or Status: Look for a section that mentions 'Order History', 'Order Status', or something similar. Your SIM card order should be listed there, along with its current status.
4. Track the Delivery: If the SIM card has been shipped, there should be a tracking number or link provided. You can use this to check the delivery status on the courier's website.
5. Check Notifications or Emails: Fizz often sends email notifications regarding the status of your order. Make sure to check your email inbox (and spam folder) for any communications from Fizz about your SIM card delivery.
6. Contact Support: If you can't find the information, or if something seems wrong, you might want to contact Fizz's customer support. They can provide you with the most current information regarding your SIM card's delivery status.