New customer - voice mail doesn't work

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DianeMtl
DianeMtl Posts: 2 ✭
edited December 2023 in My Mobile
I pressed 1 and recorded a message and entered a pin. It seemed happy. I called my phone and received a generic greeting (not mine). When I try to retrieve the message, it says "to retrieve a voicemail first set a password and greeting". Thought I did that!. I press "set-up"and it asks for a pin. I twice enter the pin I set originally and it says "saving password". After a few seconds, I get "voicemail error - try again later". Have gotten this many times. Can anyone help?

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,098 ✭✭
    Answer ✓
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    Hi @DianeMtl

    Never happen to me, can you try to configure back it can be a temporary problem


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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