my current phone is not compatible, can i purchase a phone here with 25% discount?

I am new to FIZZ. I see that my phone is not compatible. How can I purchase a phone here with a 25% discount? and how can i receive that discount?


  • Jess_i88b6
    Jess_i88b6 Posts: 12,046 ✭✭
    edited November 20

    Hi @deedee

    You need to check the perks in your account, and you need to activate before buying the phone

    To apply a perk on your plan:

    If you have more than one plan in your account, you’ll be able to choose which plan will benefit from your perk. The delay to activate a perk is not the same from perk to perk, and each has its own duration.  

    1. Log into your account, and go to Overview
    2. In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details. 
    3. In the perks section, click on Available. 
    4. Click on the perk you’d like to activate. 
    5. Select Use to activate the perk on your plan. 
    6. Select the plan on which you’d like to apply it. 
    7. Your perk will be activated on the spot. 

  • Easygolucky
    Easygolucky Posts: 1,009 ✭✭

    Welcome to Fizz! If you've found that your current phone isn't compatible, purchasing a new one through Fizz can be a good option, especially with a discount. To buy a phone with a 25% discount, you'll first need to check if there are any ongoing promotions on their website. Fizz often has deals for new or existing customers. If there's a specific promotion for a 25% discount, it should be clearly mentioned on their website or in the member's area after you log in. To receive the discount, you usually have to follow the specific terms of the offer, which might include things like signing up for a particular plan or being a new customer. If you're not sure about the details or can't find the offer, I'd recommend contacting Fizz customer support for assistance. They can guide you on how to avail the discount and answer any questions you might have about phone compatibility and purchasing.

  • Easygolucky
    Easygolucky Posts: 1,009 ✭✭

    Also something to mention :) Fizz occasionally offers these promotional rebates on certain phones for a limited time. To get this discount, you should have an active Fizz mobile plan. If you don't have one, you need to activate it within 7 days of receiving your phone and keep it active for a period (usually 24 months if you bought the phone after May 28, 2021).

    Now, if you decide to leave Fizz before this period ends, you'll need to pay back a prorated portion of the discount. How do you figure this out? Well, the rebate is usually shown as the difference between the crossed-out price and the current price on Fizz's website. You divide this amount by 12 or 24 (depending on when you bought your phone) to find the monthly rebate amount.

    If you leave Fizz early, calculate how many months are left in your initial commitment period. Then, multiply the monthly rebate amount by the number of months left to find out how much you need to pay back.

    I hope this helps!