Motorola Edge 2023 and VoLTE Compatability

Jberard

Anyone using the new Motorola Edge 2023? Just wondering if it is compatable with VoLTE on Fizz? It isn't on their list of compatable devices, but it's still very new.

Easygolucky

As a Fizz user, I can share some insights regarding the compatibility of new devices like the Motorola Edge 2023 with Fizz's VoLTE service. While I don't personally use the Motorola Edge 2023, here's what you might want to consider:

1. Compatibility List: If the Motorola Edge 2023 isn't on Fizz’s official list of compatible devices for VoLTE, it could simply be due to the device's newness. Fizz often updates their list as they test and confirm compatibility with newer models.
2. General Compatibility: Generally, newer smartphones, especially from well-known brands like Motorola, tend to support VoLTE. However, whether they work seamlessly with a specific carrier's VoLTE service can vary.
3. User Experiences: It's a good idea to check Fizz’s community forums or ask around in user groups. Other users who have tried the Motorola Edge 2023 with Fizz might be able to provide firsthand information.
4. Software Updates: Sometimes, compatibility issues can be resolved through software updates. Ensure your phone is updated to the latest software version.
5. Testing It Yourself: If you already have the phone, the best way to confirm is by testing it yourself. You can check if the VoLTE option is available and enabled in your phone’s settings while using a Fizz SIM card.
6. Contacting Fizz Support: If you're still uncertain, reaching out to Fizz support might provide more clarity. They can offer the most recent information on device compatibility.
7. Carrier Settings: Sometimes, a carrier update might be needed for new devices to function correctly with all network features, including VoLTE.

Jess_i88b6

Hi @Jberard

You are right is not in the list https://fizz.ca/en/faq/compatible-devices if you have the possibility to test you need to do this

• Disconnect the wifi
• make a call
• if the signal stay in LTE this means that the call used the VoLTE

The list is evolving, therefore, it can be that it will be added in the near future.

Easygolucky

If you need to contact Fizz customer service, they will create a ticket if the situation warrants it.

We cannot contact directly to technical support.

 

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