Visual Voicemail only works if Wifi is disabled??

RavenWorks Posts: 2 ✭✭
edited November 2023 in My Mobile

I'm a new Fizz user, and I was trying to get my Visual Voicemail working on Android, but it was giving me an error message whenever I tried.... Finally, support told me that the Visual Voicemail app only works when I turn OFF wifi on my phone! And I tried, and that seems to be the case -- with wifi on, I get an error; with wifi disabled, it works. Is that really how this is supposed to work? Is it like that for everyone else? Do other carriers make you do this too?

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