Can I get a refund?

Katayoun
Katayoun Posts: 1 ✭✭
edited November 2023 in My Mobile

I ordered a sim card and received it yesterday, I do not activate it yet but I don’t need it anymore. Can I get a refund? thanks

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 14,014 ✭✭
    Answer ✓

    Hi @Katayoun

    Usually they don't refund it, but you can try to sell it or gift it or try to contact the support


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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