Extensive stay in the us

Boogievermette21
Boogievermette21 Posts: 2 ✭✭
edited November 2023 in My Mobile
Hello!
My son has a Canada +US plan and he will be staying in the US for 5 months. Is the 3 month limit is still valid? If so, if he comes back to Canada and uses it here, will it stop the time ?
Thank you

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,691 ✭✭
    edited November 2023 Answer ✓
    https://forum.fizz.ca/en/discussion/2646524/extensive-stay-in-the-us

    Re-reading my answer, I saw that I missed answering directly the second question

    Coming back will not stop the 3 months since they wrote "primarily on their networks for 3 consecutive payment periods", in the past they verified this with the utilization, therefore, the data, calls and SMS.

    If he really wants to try he can use a huge amount of data, calls and SMS when it is back in Canada. Fizz will send a warning if he will reach the 3 months period.

    But I will bring with me a new SIM in order to be ready to activate it if needed, and he can also forward the call to the new temporary number. https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,691 ✭✭

    Hi @Boogievermette21

    Yes the 3 months rule is still in place.

    The majority of your usage (calls, texts and data) must be done on the Fizz network.

    We reserve the right to interrupt or block access to our network of partner providers if you use your mobile service primarily on their networks for 3 consecutive payment periods.

    source: https://fizz.ca/en/faq/partner-networks

    In the past they were asking to buy an addon, I don't know if they do this

    He can try to contact the support or but a new SIM and activate a plan where is there a activate it before the end of the 3 months, reduce the plan and reduce the plan for the first pllan

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • Code : 8CE6H
    Code : 8CE6H Posts: 8,788 ✭✭

    Yes, 3 month Boogievermette21

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