I just moved into an appartment and dont see any wiring in my appartment to connect the internet hub

Angelo

Do fizz technicians do all the installation from outside on the pole in the street cable to my appartment ?

Andrei_ref_R7VK1

Yes, the technician should make sure that there's a coaxial cable/outlet at your place.

Did you follow the moving procedure?

https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service

If yes and there's no coaxial cable/outlet then you should contact customer support to schedule a technician's visit.

To contact Fizz go to

https://fizz.ca/en/support

and click on the green bubble in the bottom right corner.

Code : 8CE6H

Hello Angelo,

The cable must be installed by a technician. It's free.