Is there any way to completely delete an account with fizz?

ameliec
ameliec Posts: 2 ✭✭
edited October 2023 in Your Fizz Account

My real email address is used for another account that I want to delete in order to link it with this account, but there doesn't seem to be any way to delete an account definitively. Does anyone knows anything?

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  • zipilgrim
    zipilgrim Posts: 141 ✭✭

    I don't think it's possible to completely delete the account from within the website, you can deactivate your mobile or internet accounts and delete all your credit card information, but nothing that I see to remove the account entirely.

    I suggest after you've removed everything else as I mentioned, to then contact Fizz through their support page at https://fizz.ca/en/support and start a chat by clicking the green bubble on the bottom right. If you explain to them what you're trying to do they may then be able to help you, as long as all due payments have been made.

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