i lost my sim card i wanna get back my old number

aminerb6 Posts: 2 ✭✭
edited September 2023 in Welcome and join
i lost my sim card i wanna get back my old number

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,394 ✭✭
    edited September 2023 Answer ✓

    Hi @aminerb6

    You need to buy a new SIM https://fizz.ca/en/prtnr/sim-card

    contact the support, prepare a copy of your ID with photo and the credit card use to pay the plan (delete all the number at the exception to the last 4)

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Or by private message on Facebook: https://www.facebook.com/fizzca/

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