"Upgraded" internet plan - will my benefits transfer?

Lotus333 Posts: 2
edited September 17 in Internet
To give context, I didn't change the internet plan, it's the same one but at a lower price. Right now, when I look at my predicted bill for next month, it says the regular price without my benefits. Will the benefits transfer to the next bill or no?

Best Answer


  • Jess_i88b6
    Jess_i88b6 Posts: 9,929 ✭✭

    Hi @Lotus333

    Check the service agreement to check your price, couple of weeks ago therewas a problem with displaying the price

    you should check with the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Or by private message on Facebook: https://www.facebook.com/fizzca/

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