Why a change in price when I activate my SIM card?

AndrewB

I ordered a basic text/phone only plan using my old phone for $15/mo but when I tried to activate the SIM, the only plans available were over $20/mo. Can I get a refund?

M T. #12340

Yes you can get a refund if you cancel your plan within the first 15 days.

Your sim card cost will not be refunded.

swatt

Hello @AndrewB

You may also try a basic plan at 10$/month and choose some add-ons as neaded https://fizz.ca/en/add-ons

YTH

Maybe refresh the page and try to see if you can adjust the plan.

Ivaylo_Code_W6WLS

Try to contact support probably