Residential internet

Jujube16
Jujube16 Posts: 2 ✭✭
edited August 2023 in Internet
Hello, i recieved my modem a couple of days ago but i have probleme to connect to my modem. I don't really know where the coaxial cable go. Please help me, that's very important and i really need my internet!!

Thank you!

Best Answer

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,177 ✭✭
    Answer ✓

    You need to connect your modem to a coaxial outlet like this:

    Screenshot_2023-08-29-16-40-54-21_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

    If there's none at your place, you have to chat with the customer support to schedule an appointment with the technician.

    To contact customer support, go to

    https://fizz.ca/en/support

    and choose the green bubble in bottom right corner.

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