Phone order

lucienne L.
lucienne L. Posts: 4 ✭✭
edited August 2023 in Phones

I ordered a new phone but i would like to know if my order could be cancelled in order to receive the 100$ credit towards my monthly account instead.

Best Answer

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,415 ✭✭
    edited August 2023 Answer ✓

    The "100$ off any phone of your choosing" Perk is for the phone purchase only. It can not be converted to any other bonus, etc. Kind of "take it or loose it".

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 14,001 ✭✭

    Hi @lucienne L.

    The 100$ is only for a new phone

    But if you want to cancel your order you need to contact the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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