Can i buy a phone in Fizz without having too buy a plan?

мσσивℓσѕѕ
мσσивℓσѕѕ Posts: 1 ✭✭
edited October 8 in Welcome and join

Hi, i've been wondering for awhile if i could buy the phone without needing too buy the plan. I am already using another plan from another company and i would love too transfer my plan in the new phone that i wil; buy without needing too waste my money on buying a plan in Fizz. Hope too get an answer asap.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,876 ✭✭
    Answer ✓

    Hi мσσивℓσѕѕ

    You can buy a phone from Fizz, however, if the phone has a rebates/promotion associated you have some restrictions


    A promotional rebate is sometimes offered for a limited time on the suggested retail price of some phones offered on fizz.ca. 

    If a promotional rebate is offered on the phone you’re considering, remember that this rebate is conditional on you having an active Fizz mobile plan for an uninterrupted period of several months following the purchase date of that phone. Or, if you don’t already have a Fizz mobile plan, that you activate one within 7 days following the delivery of your phone and that you keep that plan active for an uninterrupted period of several months.

    How many months does this uninterrupted period represent? 

    - If you bought your phone after 2021-05-28, this uninterrupted period totals 24 months.  

     

    If you leave Fizz before the end of that period, we’ll for one be very sad to see you go. Two, you’ll have to refund the prorated portion of the promotional rebate corresponding to the number of months remaining on the initial term of this period. This amount will be invoiced using the payment method associated with your Fizz plan when you unsubscribe. The same billing method will be used if you had chosen to pay in monthly instalments with Affirm: no amount will be added to your agreement with Affirm.  

    These fees are not penalty fees. The promotional rebate you enjoyed when you purchased the phone is simply divided by the number of months corresponding to the uninterrupted period that applies to you. You therefore only pay the portion of the rebate that corresponds to the leftover months during which you will no longer have an active Fizz mobile plan. 

    source: https://fizz.ca/en/faq/how-do-promotional-rebates-offered-some-phones-sold-fizz-work

    However, here we are normal user, contact the support for more detail

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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