Change of monthly plan for abroad
Hello, i have asked a similar question not so long ago ( sorry) but some new plans seem to been added to Fizz since.
I am going to Europe for a year.I need to recieve ( not send) sms from Canada occasionally and I am willing to pay for the minutes if I ever need them.I don t need data at all, just my number to be working in Europe.Before I leave Fizz for Chat mobile, is there any cheap Fizz plan that I can swich to ?
Thanks a lot
Best Answer
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Here,
you need to remove everything, the incoming SMS are always free everywhere
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Answers
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just the data its available for europe
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Hello,
If in doubt you can always consult with the customer support: https://fizz.ca/en/support
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mobile phone plan
I’m travelling outside my coverage area. What are my options?
You can choose to get a block of data known as a Travel Add-on or pay as you go your data usage and your text messages (by the way, incoming texts are always free). You can even change your plan’s coverage if you’re travelling in Canada or the United States. But you know what? Wi-Fi always remains your best friend 😊.
Knowing which option is best for your travels will depend on how long you’ll be away, and how much you’ll be using your phone while roaming outside your coverage area. As a rule of thumb, a Travel Add-on will be better for long trips, while paying as you go will suffice for a quick getaway. But regardless of your choice remember to activate the roaming option of your phone, or else it'll block your usage.
How much will it cost.
- To see the rates for the place you’re heading to, sign into your account and go under My plans > Manage plan > Travel. Enter your destination. The site will show the prices for the available Travel Add-ons, as well as the applicable pay as you go rates.
- Know that the prices and the rates that are shown apply to a zone. A zone is a group of countries that all share the same rates. In other words, if you’re travelling within the countries of that zone, you can use the same Travel Add-on or enjoy the same pay as you go rates. When you’re researching the rates for a destination in your account, the link to discover all the countries included in a given zone is under the pay as you go option.
Choosing a Travel Add-On.
- As of now, only Travel Add-ons for data are offered. Travel Add-ons to make calls will be available at a later time.
- A Travel Add-on is basically a block of data at a fixed price that allows you to use your Fizz service while travelling outside your coverage area (roaming). Once purchased, you can use it immediately, and it will remain available until the end of your next payment cycle.
- To buy a Travel Add-on, sign into your account and go under My plans > Manage plan > Travel. Enter your destination and choose the one that suits you. Your Travel Add-on will be activated as soon as you pay for it. Should you run out, all you’ll have to do is hunt down a Wi-Fi network so you can access your account and get another one.
- Having data available on your phone can be very useful. You’ll love that GPS for instance to find your way when you’re out and about, away from home. Actually, who are we kidding. We use GPS all the time, right?
Choosing to pay as you go.
- If you’re not planning to use your phone that much while outside your coverage area, paying as you go while you are roaming may be a good option.
- To pay as you go, however, you must add funds in your Fizz wallet. To do so, sign into your account and look up the pay as you go rates for your destination under My plans > Manage plan > Travel. All the way at the bottom, you’ll see the magic green button.
- If you run out of funds while roaming outside your coverage area, don’t worry. There is no surcharge when your wallet runs out of funds, although you won’t be able to use your services. If this happens, simply hunt down a Wi-Fi network so you can access your account and add funds to your wallet.
Changing your coverage.
- If you’re planning a getaway somewhere in Canada or in the United States, make sure to do your math. Changing your plan's coverage might be an interesting option, and cheaper, than buying Travel Add-ons or paying as you go. Once the dates of your trip are set, pencil in the right moment to adjust your plan and choose the coverage you want so this change comes into effect in time.
- Be advised.
- If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network your phone connects to at your location. If only the LTE network is available, the ability to make calls will depend on your Fizz SIM card and your phone since they must be compatible with the VoLTE technology.
- Understand my options
- https://fizz.ca/en/faq/some-calls-when-us-do-not-work-why
Hunting down Wi-Fi.
- Aaaah, Wi-Fi. Probably the next best thing since sliced bread. Connecting to Wi-Fi means you can use apps such as WhatsApp, Google Duo, Facetime and Messenger to make video calls. These apps use data and do not require voice coverage.
source https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
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Hi @smi
you can switch to the minimum 10$ + 911 fees + Tx
The incoming SMS are always free with Fizz, however, you cannot have the calls in Europe at the moment.
In Europe you can find a very cheap plan, last time I saw plan from 9Euro which they give you the options to call Canada too
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If you are leaving for a year not sure if it worth it to have a Canadian phone number to be honest 🤔. Buy a local SIM card and you will be able to receive SMS from Canada.
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With textnow you can receive the SMS for free
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Buy a local SIM card.
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I guess you need to keep the canadian sim because you're gonna receive sms on that number right? If this is the case you can keep the cheapest plan from Fizz which is 10 dollars + fees and taxes since the incoming texts are always free. Then you have to find a way to call from Europe since Fizz doesn't offer this service.
If you don't need this specific number, I suggest you to activate a plan in Europe! They are way cheaper than canadian ones and they often include foreign calls, as Jess mentioned.
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Hello, thanks to all for your answers.
The last person that wrote to me , could you please tell me where to find that cheapest plan..i can only find 20 dollars plan.I would be gratefull.
Yes of course i am going to use local number while in Europe but I need the canadian number for the incoming sms.
I have to cancel fizz the latest on monday so it is important for me to decide should i go to chatr or stay with fizz.
Thanks again
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For 1 year . I'm not sure that's going to work.
Fizz would suspend your account after 3 months consecutive usage of Ext Fizz network.
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Ok perfect I got it how to turn of everything...
thanks a lot to all.I prefere not to risk, i need my number abroad .
When i come back i am going back to fizz, but now i am going to gift as much data as i can.
This is a great community and it is a pleasure to be on fizz.
Thanks again
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Gift the data by 500mb you will gain more point (not much but 3pts each) more you can get the badge much faster, probably you can get some new level
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That's always a good piece of advice!
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