Trying to buy an iPhone 13 and the process hangs when choosing financing with affirm.

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Patrick G. 83135
Patrick G. 83135 Posts: 1 ✭✭
edited July 2023 in Phones

So after going with my existing plan and choosing save, nothing happens. Help?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,370 ✭✭
    edited July 2023 Answer ✓
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    Hi @Patrick G. 83135

    For this kind of problem you should try to clear the cookie and the cache of your browser and you should try to use in incognito mode too

    Can you also try to see if you have any ad blocker

    If nothing help, you should contact the support

    You can chat in direct

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 7,038 ✭✭
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    Try it in Incognito mode, clear cache, cookies, try in another browser.

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,581 ✭✭
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    That's weird... I would try with another PC or smartphone otherwise I would contact the customer service

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