I have lost my SIM Card. I have purchased a new one that I want to activate by keeping my existing number
There is a procedure that only the support can help you with the sim change.
Please try reach customer service on Live chat : https://fizz.ca/en/support as they sometimes need a few extra details to address your situation.
In order to replace a SIM card you need to contact the support, you should have in hand an electronic of an ID with photo and the credit card associated with the plan, you can hide the first 12 digits and leave visible only the last 4
You can chat in direct
You have to contact customer service for that... they will help you out transferring the old number on the new sim card
You got your answers, now please pick the right answer
For sure you will be welcome to pick mine, not the best answer, but that will help me
you must contact the support https://fizz.ca/en/support