I lost my Sim Card, need new one

Tiffna4u
Tiffna4u Posts: 9 ✭✭
edited June 2023 in Your Fizz Account

I recently went to spain for holiday and bought a sim card to use my phone there.

I just got back and I cant find the fizz sim card.

Could you send me a new one asap?

or what do I have to do for fizz to send me another sim card?


Thanks,

Ignacio

Best Answer

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,628 ✭✭
    Answer ✓

    https://fizz.ca/en/faq/how-do-i-order-sim-card

    How do I order a SIM card?

    Order online

    Getting it yourself

    The SIM card (subscriber identification module) will connect your phone to the Fizz mobile network so you can use the mobile plan you create.

    Keep in mind, however, that Fizz does not offer business services: SIM card (their order and their use) are limited to a residential use.

    Order online
    1. Just like anything else these days, a Fizz SIM card can be delivered right to your door. You even get to keep your slippers on.
    2. New to Fizz?
    3. Go to fizz.ca and create your mobile plan. Follow the on-screen steps and order your SIM card. Obviously, your address must be located within the Fizz subscrition area.
    4. You can also order a SIM card when you buy a phone on fizz.ca. Just add it to your order. 
    5. You're looking to add a new plan to your account?
    6. With Fizz, you can add and manage several plans in your account. You can therefore purchase several SIM cards at once, all of which will be delivered in your name. Look for the Add a mobile plan tile 
    7. on the Overview page in your account and follow the steps.
    8. Need to replace your SIM card which is already activated and associated with your plan?
    9. Sign in and go under My plans > Manage plan > Change SIM card. From there, you’ll be able to order a new SIM card to replace the one you currently have.
    10.  
    11. Good to know: Once you submit an order for a SIM card, you cannot cancel it.
    Getting it yourself
    • Our SIM cards are available in participating Couche-Tard stores
    • We also have vending machines in the busiest stations of the Montreal subway


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