My phones
Hi,
I have two phones using FIZZ services unfortunately I see only one in the phones list, before I saw the two phones, I already download and installed APN configuration files on both.
Best Answers
-
Similar issues were reported earlier. In this case you need to contact customer support, we are all users here.
0 -
Hello,
Try to reach customer service on Live chat : https://fizz.ca/en/support as they sometimes need a few extra details to possibly escalate a ticket to address your situation.
0
Answers
-
It's gonna update itself at some point... If it bothers you, contact customer service and have the list manually updated
1 -
Indeed, if they just added a line the transfer of your number can take up to two hours.
They should check they're email if the are any issues they will be notified.
https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
0 -
It seems a common problem I already read about it
0 -
It took weeks for me to update itself... When I bought a new phone, it appeared on the list replacing my old one, even though it was the one I was still using with the Fizz line. Curiously, a third phone I dismissed long time ago has been on the list for a long time... Only now I noticed that the list is correct
1
