Question about Canada+US coverage and my VoLTE phone

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djmcbigstank
djmcbigstank Posts: 1 ✭✭
edited June 2023 in Phones

I will be traveling to New York and was looking into the Canada+US coverage. I have a Google Pixel 4a (not 4a 5g). It has VoLTE (enabled in settings). Is 4g LTE enough to be compatible? I noticed only the 5g is in the "certified volte" section on the website. I don't know anything about mobile phones so I want to make sure.

Answers

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,850 ✭✭
    edited June 2023
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    your pixel 4a is not compatible volte with fizz

    Fizz VoLTE Certified phone list

     

    Apple
    • iPhone 7 and 7 plus
    • iPhone 8 and 8 plus
    • iPhone X
    • iPhone XS and XS Max
    • iPhone XR
    • iPhone 11, 11 Pro and 11 Pro Max
    • iPhone SE (2nd and 3rd generation)
    • iPhone 12 mini, 12, 12 Pro and 12 Pro Max
    • iPhone 13 mini, 13, 13 Pro and 13 Pro Max
    • iPhone 14, 14 Plus, 14 Pro and 14 Pro Max

     

    Google
    • Pixel 4a 5G
    • Pixel 5
    • Pixel 6, 6 Pro and 6a
    • Pixel 7, 7 Pro and 7a

     

    Motorola
    • Moto G 5G
    • Moto G Stylus 5G
    • Moto G pure

     

    Samsung
    • Galaxy A12
    • Galaxy A52
    • Galaxy A03s
    • Galaxy A13
    • Galaxy A14
    • Galaxy A53
    • Galaxy A54 5G
    • Galaxy S20 FE 5G
    • Galaxy S21 FE 5G
    • Galaxy S21 5G, S21+ 5G and Galaxy S21 Ultra 5G
    • Galaxy S22 5G, S22+ 5G and Galaxy S22 Ultra 5G
    • Galaxy S23, S23+ and Galaxy S23 Ultra
    • Galaxy Z Flip3 5G
    • Galaxy Z Fold3 5G
    • Galaxy Z Flip4 5G
    • Galaxy Z Fold4 5G
    • Galaxy X Cover Pro 6

     

    TCL
    • TCL 20S
    • TCL 20 Pro 5G
    • TCL Flip
    • TCL 30 XE
    • TCL 30 5G
    • TCL 40 XE 5G


  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,850 ✭✭
    edited June 2023
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    you can use the data in lte but not make calls

    do you have the sim card volte

    fizz doesn't have 5g

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 6,540 ✭✭
    edited June 2023
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    That phone is not VoLTE certified. Also I am not sure when did you join Fizz. If after March 16, 2022 then you should already have VoLTE SIM card and your account should be on VoLTE as well.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,110 ✭✭
    edited June 2023
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    If you have the VoLTE options in the settings, try to disable the wifi, make a call and see if the phone is switching from LTE to 3G

    if during the call the phone stay in LTE this means that the phone is making a VoLTE call, if the call is done in 3G this means that you don’t have an active VoLTE plan. This can because your phone is not certified or because you don’t have a VoLTE sim or because your plan Is not migrated to the VoLTE yet

  • uzedia
    uzedia Posts: 1,202 ✭✭
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    I spent a few days in Upstate New York last week and I couldn`t make calls on my Motorola (not on the VoLTE certified list) with the most recent SIM card. I could only use data on the AT&T network.

  • elena code xzi4t
    elena code xzi4t Posts: 4,798 ✭✭
    Options

    I need to check if my phone is compatible 😟

This discussion has been closed.