Register different phone to Fizz

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bellavista
bellavista Posts: 2 ✭✭
edited May 2023 in Phones

I started Fizz with a personally owned phone (i.e. not bought through Fizz) but have just switched to another independently acquired phone. How do I get my Fizz account to recognize the new phone?

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  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 6,477 ✭✭
    edited May 2023 Answer ✓
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    It will take a while.

    But if you want to speed up the things, prepare your IMEI and phone model after that contact customer support and ask them to update it.

    To contact them go to

    https://fizz.ca/en/support

    wait for green bubble in the right corner.

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