Impossible to buy a phone

Stefan G. #15002

It just simply impossible to buy a phone on the portal regardless of the method of payment you select. What I do not understand, once a customer logs in you have all the info then why do you need to re check credit card, address, etc? And then once you redo it all it still does not work. Very unpleasant experience.

Andrei_ref_R7VK1

Try to clean cookies, cash (reopen your browser after that) or try it in Incognito mode. If this doesn't help try on a different browser or on a different computer/tablet/phone.

Sébastien code ZXEL1

have you tried in private mode

you can contact support https://fizz.ca/en/support

FizzyFizz JQMPM

I never encountered issues... try what the other users suggested

Derr

https://forum.fizz.ca/en/discussion/2641415/impossible-to-buy-a-phone

Were you able to finally?

sman

Probably the phone is not available anymore

FizzyFizz JQMPM

Did you end up buying something?