How do i reset my payments method

Amy Posts: 1 ✭✭
edited May 22 in About my account

Do you have any other options then asking customer service via messenger To reset payment methods? I reached my max cards, cant add a new one to pay my bill but cant delete any unless the bill is paid......

Its been 12 hours and still no awnser, it is very unconvenient .

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 10,044 ✭✭
    Answer ✓

    Hi @Amy

    Only the support can do it, did you try by chat? You should ask to speak with an agent to the robot

    You can chat in direct

    • Sign into your account

    • Follow the link on this page:

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Or by private message on Facebook:


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