Internet Traffic Management Policy

Fountain42
Fountain42 Posts: 15 ✭✭

Hello!

I have some questions regarding the Internet Traffic Management Policy outlined here: https://fizz.ca/en/faq/internet-traffic-management-policy

The website mentions that it only applies traffic management measures, but only for uploads, and it will throttle those connections intentionally. Does anyone have an idea as to why uploads are capped, and not downloads. I am of the mindset that if I pay for the service, I expect the service in it's entirety, I don't agree with throttling, but that may be my ignorance talking.

Additionally, have any of you experienced throttling? Either in download or upload as a result of this policy?

Thanks!

Best Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,579 ✭✭
    edited May 2023 Answer ✓

    Hi @Fountain42

    I believe that it will be degrading the download creating congestions, this is based on the cable technology.

    Since, with the cable it is difficult to have synchronous upload and download, which is not the case with the optic cable.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,579 ✭✭
    edited May 2023 Answer ✓

    Hi @Fountain42

    I believe that cable technology internet is asynchronous because it was originally designed for delivering television signals to households. Therefore, was focused on the download side

    When cable companies began offering internet service over the same coaxial cables that carry television signals, they continued to prioritize downstream traffic. As a result, cable internet connections have typically had much faster download speeds than upload speeds.

    I found this https://arstechnica.com/information-technology/2021/01/cable-isp-warns-excessive-uploaders-says-network-cant-handle-heavy-usage/

Answers

  • Referral_code_UKS6U
    Referral_code_UKS6U Posts: 460 ✭✭

    That is right. But with a normal usage there is no worries to have about excessive upload.

  • Derr
    Derr Posts: 5,970 ✭✭

    I never experienced it but I read similar complaints lately on the forum. You can make a research, you'll find several posts.

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,317 ✭✭

    @Fountain42

    source https://crtc.gc.ca/fra/internet/traf.htm

    Internet Traffic Management Practices

    Internet traffic has increased dramatically in recent years. To respond to the impact of this increase on the networks, some ISPs have implemented Internet traffic management practices (ITMPs) that are technical in nature and others that are economic in nature.

    Practices of a technical nature consist of slowing down the user's traffic, prioritizing traffic or detecting large consumers in order to limit their bandwidth. On the other hand, practices of an economic nature consist in particular in charging consumers additional rates if they exceed a predefined threshold.

    The CRTC has established a regulatory framework to assess whether current and future traffic management practices applied to retail and wholesale Internet services comply with the Telecommunications Act.

    Complaints about ITMPs

    Contact your service provider

    Before filing a complaint with the CRTC about an ITMP, you should first contact your ISP to see if they can resolve the situation.

    Contact the CRTC

    If you are not satisfied with the way your ISP is handling your complaint, and if you believe that your ISP's ITMPs do not comply with CRTC policies, you can file a complaint with the CRTC. Before doing so, make sure you know your rights , as well as the information that must accompany your complaint to the CRTC.

    To know the complaints that have been filed

    All items of non-compliance that will have been noted will be published on the CRTC website with the mention of the name of the service provider and the nature of the complaint. Every three months, the Commission will publish on its website a summary of the number and types of complaints it has received. In particular, it will specify the number of complaints being processed and the number that have been settled. Check out this progress report .

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,317 ✭✭

    @Fountain42

    source https://crtc.gc.ca/fra/internet/traf.htm

    Internet Traffic Management Practices

    Internet traffic has increased dramatically in recent years. To respond to the impact of this increase on the networks, some ISPs have implemented Internet traffic management practices (ITMPs) that are technical in nature and others that are economic in nature.

    Practices of a technical nature consist of slowing down the user's traffic, prioritizing traffic or detecting large consumers in order to limit their bandwidth. On the other hand, practices of an economic nature consist in particular in charging consumers additional rates if they exceed a predefined threshold.

    The CRTC has established a regulatory framework to assess whether current and future traffic management practices applied to retail and wholesale Internet services comply with the Telecommunications Act.

    Complaints about ITMPs

    Contact your service provider

    Before filing a complaint with the CRTC about an ITMP, you should first contact your ISP to see if they can resolve the situation.

    Contact the CRTC

    If you are not satisfied with the way your ISP is handling your complaint, and if you believe that your ISP's ITMPs do not comply with CRTC policies, you can file a complaint with the CRTC. Before doing so, make sure you know your rights , as well as the information that must accompany your complaint to the CRTC.

    To know the complaints that have been filed

    All items of non-compliance that will have been noted will be published on the CRTC website with the mention of the name of the service provider and the nature of the complaint. Every three months, the Commission will publish on its website a summary of the number and types of complaints it has received. In particular, it will specify the number of complaints being processed and the number that have been settled. Check out this progress report .

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,317 ✭✭

    @Fountain42

    Internet Traffic Management Practices

    Internet traffic has increased dramatically in recent years. To respond to the impact of this increase on the networks, some ISPs have implemented Internet traffic management practices (ITMPs) that are technical in nature and others that are economic in nature.

    Practices of a technical nature consist of slowing down the user's traffic, prioritizing traffic or detecting large consumers in order to limit their bandwidth. On the other hand, practices of an economic nature consist in particular in charging consumers additional rates if they exceed a predefined threshold.

    The CRTC has established a regulatory framework to assess whether current and future traffic management practices applied to retail and wholesale Internet services comply with the Telecommunications Act.

    Complaints about ITMPs

    Contact your service provider

    Before filing a complaint with the CRTC about an ITMP, you should first contact your ISP to see if they can resolve the situation.

    Contact the CRTC

    If you are not satisfied with the way your ISP is handling your complaint, and if you believe that your ISP's ITMPs do not comply with CRTC policies, you can file a complaint with the CRTC. Before doing so, make sure you know your rights , as well as the information that must accompany your complaint to the CRTC.

    To know the complaints that have been filed

    All items of non-compliance that will have been noted will be published on the CRTC website with the mention of the name of the service provider and the nature of the complaint. Every three months, the Commission will publish on its website a summary of the number and types of complaints it has received. In particular, it will specify the number of complaints being processed and the number that have been settled. Check out this progress report .

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,317 ✭✭

    @Fountain42

    Internet Traffic Management Practices

    Internet traffic has increased dramatically in recent years. To respond to the impact of this increase on the networks, some ISPs have implemented Internet traffic management practices (ITMPs) that are technical in nature and others that are economic in nature.

    Practices of a technical nature consist of slowing down the user's traffic, prioritizing traffic or detecting large consumers in order to limit their bandwidth. On the other hand, practices of an economic nature consist in particular in charging consumers additional rates if they exceed a predefined threshold.

    The CRTC has established a regulatory framework to assess whether current and future traffic management practices applied to retail and wholesale Internet services comply with the Telecommunications Act.

    Complaints about ITMPs

    Contact your service provider

    Before filing a complaint with the CRTC about an ITMP, you should first contact your ISP to see if they can resolve the situation.

    Contact the CRTC

    If you are not satisfied with the way your ISP is handling your complaint, and if you believe that your ISP's ITMPs do not comply with CRTC policies, you can file a complaint with the CRTC. Before doing so, make sure you know your rights , as well as the information that must accompany your complaint to the CRTC.

    To know the complaints that have been filed

    All items of non-compliance that will have been noted will be published on the CRTC website with the mention of the name of the service provider and the nature of the complaint. Every three months, the Commission will publish on its website a summary of the number and types of complaints it has received. In particular, it will specify the number of complaints being processed and the number that have been settled. Check out this progress report .

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,317 ✭✭

    Pratiques de gestion du trafic Internet

    Le trafic Internet a augmenté considérablement ces dernières années. Pour répondre aux répercussions de cette augmentation sur les réseaux, certains FSI ont mis en œuvre des pratiques de gestion du trafic Internet (PGTI) de nature technique et d'autres de nature économique.

    Les pratiques de nature technique consistent à ralentir le trafic de l'utilisateur, à établir des priorités dans le trafic ou à détecter les grands consommateurs afin de limiter leur bande passante. D'autre part, les pratiques de nature économique consistent notamment à facturer aux consommateurs des taux additionnels s'ils dépassent un seuil prédéfini.

    Le CRTC a établi un cadre réglementaire afin d'évaluer si les pratiques de gestion du trafic actuelles et futures appliquées aux services Internet de détail et de gros sont conformes à la Loi sur les télécommunications.

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,317 ✭✭
    edited May 2023

    @Fountain42

    Internet traffic has grown considerably in recent years. In response to the impact of this growth on their networks, some Internet service providers have implemented technical and/or economic Internet traffic management practices (ITMPs).

    Technical practices include measures to slow a user's traffic, to prioritize traffic, or to detect heavy users in order to limit their bandwidth. Economic practices involve charging more for users whose Internet use exceeds a predefined limit.

    The CRTC has established a framework to evaluate whether existing and future traffic management practices applied to both retail and wholesale Internet services comply with the Telecommunications Act.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 7,479 ✭✭

    In short Fizz "protects" other users connected to the same switch/router.

  • Photojo
    Photojo Posts: 12 ✭✭
  • Fountain42
    Fountain42 Posts: 15 ✭✭

    Perfect! This makes much more sense. Thank you! :)

  • Fountain42
    Fountain42 Posts: 15 ✭✭

    Interesting! Didn't even think about it that way. The network being based on coax would explain things. Thanks!