Do I need an installation appointment with Fizz if I have my own router?

kimjaeggi
kimjaeggi Posts: 1 ✭✭
edited May 2023 in Internet

I'd like to avoid needing to wait for an appointment/technician to come over as I WFH and would like internet ASAP. If I have my own router, can Fizz automatically "switch" on the internet remotely?

This apartment was previously with Fizz and all worked well.

Thank you.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 12,946 ✭✭
    edited April 2023 Answer ✓

    Hi @kimjaeggi

    Yes you need to have an appointment

    The tech will bring the modem and check the cable connection, this is the procedure.

Answers

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