Internet
Answers
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@Woossaaa no update, have to be patient
the technicians are overwhelmed
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@Woossaaa restart your modem two or three times a day to see if its income
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Still down for me, for some reason it works from like 12pm to 5pm and cuts off after
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I heard the same :/
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Good idea!
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Oh that’s so odd
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There are many cables damaged by the storm, so I think your problem is related to that.You can try chatting with the support, but they are overwhelmed, so you will have to wait for a long time. Prepare yourself with a lot of patience.
This is the last information from Fizz, which can be found here https://fizz.ca/en/faq/status-services
April 7 2023 1:30 PM Important: Due to poor weather conditions over the last few days, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service. Our technicians are working hard, to re-establish our services, and we will be back online as soon as possible. Please note, that even if the power supply is back in an area, it is possible that telecommunications services remain affected because they too depend on the state of the electrical network. Thank you for your patience.
And this is the last tweet from Videotron, which is the owner of the cable, and it is responsibility to fix.
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You should follow the Videotron feed on twitter
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Similar thing was for me on Wednesday and Thursday, since Friday no Internet at all.
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Very unstable service the last few days
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Non, j’étais 1 sur la file d’attente après plus d’une heure d’attente ce matin et tout d’un coup, je suis rendu à 39. J’ai décider de désactiver le service.
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Must be so frustrating…
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My home Internet is back (H8T), not sure for how long though. Enjoying the life again 😄.
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Hope it last this time!
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Any news @Woossaaa ?
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Probably came back
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It came back on Monday
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Hi @Woossaaa
I am happy for you, enjoy it again
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yes good news
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Fantastic news!
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Good news! Enjoy your come back to the modern and advance world of internet!
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