New to Fizz, what is your experience with it?

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Easygolucky
Easygolucky Posts: 1,089 ✭✭
edited October 2023 in Internet

What is your experience with Fizz? Do you like it?

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,061 ✭✭
    edited April 2023 Answer ✓
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    Hi @Easygolucky

    So far, my experience with Fizz has been good. Here are some of the things I like:

    • The price
    • The ability to adjust my plan every month
    • Coverage in the USA
    • Data that is valid for 90 days
    • Gifting
    • Perks (I've already received 5GB)
    • Referral bonuses 25$ , and more

    One downside is that customer support is entirely online, which could be seen as a negative. Think if you have only a residential internet and you have a problem, and you don't have data in your mobile.

    I hope this helps! Let me know if you have any further questions.

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,802 ✭✭
    edited April 2023 Answer ✓
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    chuit with them 2 and a half for internet and 4 months mobile


    prices 45$ for 50go christmas promo


    know great


    points bonus discounts just $6 for internet and $3 mobile

  • Easygolucky
    Easygolucky Posts: 1,089 ✭✭
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    Thank you for sharing!!

  • Derr
    Derr Posts: 5,470 ✭✭
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    Mostly yes but just like Jessy said, CS is not very good and I would add that there’s a lack of transparency too…

  • Jess_i88b6
    Jess_i88b6 Posts: 13,061 ✭✭
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    https://forum.fizz.ca/en/discussion/comment/6685959#Comment_6685959

    I like to disagree, the biggest problem with the CS is the lack of tools that are offer to the agent by Fizz, they can only point to the guide, or open a ticket to escalate the problem to the next level.

  • AK20230110
    AK20230110 Posts: 3,981 ✭✭
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    Referrals can go as high as 100$ sometimes

  • Easygolucky
    Easygolucky Posts: 1,089 ✭✭
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    https://forum.fizz.ca/en/discussion/comment/6686184#Comment_6686184

    Good to know!!

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 5,949 ✭✭
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    I've only mobile and it's great! You can customize your plan and the more you stay and put some effort the more perks and bonuses you earn!

  • alm
    alm Posts: 95 ✭✭
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    I'm a huge fan since 2019. Three cell phones + internet 200 mbps. I have converted also 4 relatives to Fizz.

    The only complaints are from people that do not understand it's an online service with no access to a call center, and needs supports for everything like changing a SIM card or turning on their phone ...

    If you are autonomous and a little tech savvy, it's a really good provider.

  • Floydian
    Floydian Posts: 9 ✭✭
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    I love it.

    Been with Fizz for about 1.5 years (mobile and home internet).

    I transferred my gf to it for mobile and our daughter's first cell service is on Fizz too.

    We love the data sharing, as I have lots of it and I give some to my family from time to time.

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