Switching from Videotron
Best Answer
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Hi @BFB
You need to use the Fizz's modem, you cannot use the Helix modem.
The modem is given free of charge.
You can also wait before closing the previous provider to test your Home Internet plan is activated.
After the testing contact your previous provider to cancel your Internet subscription with them, and avoid paying double.
Don't forget to use a referral code in order to receive 25$ at your 3rd payment, you can pick mine or one from here https://forum.fizz.ca/en/discussion/2198337/this-is-the-place-for-your-referral-codes-here-and-only-here
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Answers
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No, you can't. But fizz will provide you a modem free of charge.
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