How to contact with call center

Navjit

How to connect with call center

Jess_i88b6

Hi @Navjit

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Andrei_ref_R7VK1

Fizz is completely online, no calls with the customer service are possible.

Andreszues

The best way to do it is in the customer support chat, they are agile and will help you to fix any problems you have.

Peppapig

Hi,

Fizz doesn’t have a hotline call centre.

You can use WhatsApp, Facebook messenger, iMessage or online web chat to contact their customer service.

https://fizz.ca/en/support

CJ Ref Code B43SA

Honestly, I've had the best luck on https://www.messenger.com/t/fizzca

You don't have to stay connected to a chat, the history is always visible and they honestly answer fairly quickly as well.

Vasiok

By chat or Facebook messenger.