How to contact with call center
Jess_i88b6 Posts: 5,534
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/0
Fizz is completely online, no calls with the customer service are possible.0
The best way to do it is in the customer support chat, they are agile and will help you to fix any problems you have.0
Fizz doesn’t have a hotline call centre.
You can use WhatsApp, Facebook messenger, iMessage or online web chat to contact their customer service.1
Honestly, I've had the best luck on https://www.messenger.com/t/fizzca
You don't have to stay connected to a chat, the history is always visible and they honestly answer fairly quickly as well.0
By chat or Facebook messenger.0