Travel Add-ons & call forwarding

MLP Posts: 4 ✭✭
edited February 6 in My Mobile

If I activate call forwarding to another number before leaving Canada (Montreal) , will I still receive SMS/Text messages with my travel add-on ?

Thank you

Best Answer

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 5,260 ✭✭
    Answer ✓

    The answer is in your question actually 😉, you are activating call forwarding only which should not impact your SMS.


  • MLP
    MLP Posts: 4 ✭✭

    Seeing as Fizz is the first mobile carrier that I've ever used unable to make or receive calls outside of Canada - USA, I thought I'd double check before presuming it would work. Thank you for the quick response.

  • EtienneB
    EtienneB Posts: 215 ✭✭
    edited February 6

    Hi @MPL

    This depends on the call forwarding method you have activated. If you have enabled universal call forwarding, this means that all incoming calls will be forwarded to another number, including SMS and MMS.

     However, if you have activated another type of call forwarding, such as conditional call forwarding, this may not affect the reception of SMS and MMS. 

    It is therefore important to check your call forwarding configuration to see if you will still receive SMS and MMS with your travel plan.

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