Reactivate plan

alg

I deactivated my plan and now I am following the steps outlined because I wish to reactivate it. First I navigate to Solution Hub, then I click the reactivate button and afterwards another page comes up with my SIM activation code. This is where I am not sure how to proceed, what do I do with this activation code and which other page if any do I need to navigate to? I was hoping a community member could help me by explaining in more detail.

Fling

Hi

Why you ask help whit the support ?

They are is the best seat to help you

You can contact customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Have a nice day

Fling

If you reactivate your plan whit a new account you can use a referral code and get $25.

For that you just need another email adress

Andrei_ref_R7VK1

Just check if the activation code is on your SIM card, if it's not then contact customer support.