FIZZ bonus 100$ didn't receive it

VishalMittal
VishalMittal Posts: 3 ✭✭
edited January 2023 in Internet

Hello,

I got my internet on Dec 16th 2022 and promotion was from dec 16th. and support mentioned that i made order on Dec 08 so i am not eligible. which do not make sense.

As without internet service how come they can say i got internet from Dec 08 and i am not eligible.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,025 ✭✭
    Answer ✓

    Hi @VishalMittal

    If you enter the referral code during the order, you should receive 50$, the promotion that was active before the 100$

Answers

  • CJ Ref Code B43SA
    CJ Ref Code B43SA Posts: 288 ✭✭
    edited January 2023

    If your service was activated with the $100 promotion, you can see it immediately as pending in your referral section here: https://zone.fizz.ca/dce/customer-ui-prod/account/referral/history

    It will show which code you used and the value.

    What's important is the date you added the referral code, not when you received your modem, so in your case, it indeed sounds like it's going to be $50 based on the date.

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