Can we use the ordered sim card for another number?

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aslikoc
aslikoc Posts: 4 ✭✭
edited January 2023 in My Mobile

Hello, my husband and I, we are both using Fizz Mobile. He lost his sim card. Yesterday, he ordered a sim card on Fizz website. However, he accidentally ordered from my account, meanwhile, I do have my sim card on my phone and actively using it. My question is the following. Can he use/activate that sim card for his phone number (instead of mine)?

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  • M T. #12340
    M T. #12340 Posts: 612 ✭✭
    Answer ✓
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    Sim card not activated is not attached to any account.

    So yes he'll be able to activate a sim card bought from your account to use with his account.

  • CJ Ref Code B43SA
    CJ Ref Code B43SA Posts: 302 ✭✭
    Answer ✓
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    SIMs can be purchased even in automated machines, so that's not an issue, but it's important to activate the SIM on the correct account so that it's tied to his number.

    Please follow the steps here for activation: https://fizz.ca/en/faq/activate

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