How do I set up My voice mail? I could Not set up My voice mail . It says Service unavailable.

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Agito_rosefel8
Agito_rosefel8 Posts: 1 ✭✭
edited January 2023 in My Mobile

How do I set up My voicemail? Everytime I tried to set up it always says Service unavailable .

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  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 5,783 ✭✭
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    Hi

    Activate your voicemail

    Activate your voicemail by making a plan change, and adding the voicemail option (in My Plans > Manage plan > Make changes to this plan > Change plan > Visual voicemail).

    IMPORTANT - Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy. This change will come into effect at the beginning of your next payment cycle.

    Without the Voicemail option added to your plan, the messaging service won’t answer any call.

    Access your voicemail

    To access your voicemail, hold the ''1'' key on your phone for a few seconds. For many phones, holding the ''1'' key the speed dial option to reach voicemail. This may vary between different phone models.

    The speed dial setting "1" to access voicemail (1-514-647-0999) may vary from one phone to another since it depends on each model’s operating system. Additionally, this setting may not be editable in all phones.

    If you are forwarding your calls to another number, the voicemail won’t pick up the call.

    To manually access your mailbox, dial 1-514-647-0999 from a “Non Fizz” phone.

    source - https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail 


    If you continue having difficulty, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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