Installation appointment really needed ?

palisir

Hi all,

I just subscribed to the 200Mbps offer. My Videotron (Helix + coax) subscription ends a few days after my appointment with Fizz.

I am a bit confused with the appointment that's planned for my activation. I selected the self-installation during my order and considering I already have a working coaxial line at home I was wondering if the appointment was really needed or if it could just be done on the phone.

I contacted Fizz but had no response yet.

Thanks,

Jess_i88b6

Hi @palisir

Yes that is the procedure, the tech will deliver the modem too

palisir

Hello,

Thanks for the very quick response, @Jessy_ref_i88b6