I want to add a new debit card in my payment for internet but it says the address does not match
It may be because there have been slight differences ( e.g. dashes, French / English slight differences etc) with the address registered by the bank. Now it says I have passed extra attempts and can not add any address or new card.
Jess_i88b6 Posts: 4,014
In order to have your limit removed, you should contact the support
Regarding the address
IMPORTANT - Address associated to the Credit Card
When you enter the information for your payment method, the billing address associated to your card must correspond to the address you declared to your bank for that card. The right info must be entered in the corresponding fields, and the address needs to be 100% identical. Pay attention to the following items:
The name of the street (Ave, avenue)
Special works (Saint, St, Ste)
Tip: Make a copy and paste of what is written in your credit card statement.
If the address and postal code that you associate to your payment method are not identical to that declared to your bank for that card, you won’t be able to add this payment method.
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