need to contact an employee about fraudulent transaction on cc from fizz

leah55
leah55 Posts: 3 ✭✭
edited December 2022 in My Mobile

Hi

An amount of $75 was taken from my cc today from Fizz and it is not in my transactions history on my Fizz account


Please contact me and let me know how to proceed


Thanks

Leah

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,876 ✭✭
    Answer ✓

    Hi @leah55

    Here we are users, please contact the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Facebook: https://www.facebook.com/fizzca/

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