United states

Kayak

Merry Christmas,

I am currently looking to change my coverage to Canada / US. I will be travelling to florida for 1 month duration. Can I use my unlimited Canada US calling and my 50gb data plan without incurring any additional charges.

thanks

Jess_i88b6

Hi @Kayak

Merry Christmas to you too

Regarding your question, when your plan was activated with Fizz? Your Fizz card was new are a used one?

a new SIM card has a red lightning bolt icon.

For the data you will not have problems, for the voice depends when your plan was activated.

All depends on your situation.

 

> If you became a mobile member BEFORE March 16, 2022. 

 

Calling will be possible again by spring 2023 when Fizz offers VoLTE on its own network. At that time, using a VoLTE certified phone updated with the latest software update and activated with a VoLTE compatible SIM card will allow you to make calls when in the United States. 

 

> If you became a mobile member ON or AFTER March 16, 2022.

 

Your plan should already be activated with a VoLTE compatible SIM card. If you are using a VoLTE-certified phone updated with the latest software update, calls and texts will work in the U.S. If it is not, you will only have access to your mobile data.

See the list of certified phones

https://fizz.ca/en/faq/compatible-devices#3

Source: https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work

Finally, yes you will not be charged, since your coverage will be Canada/US

Gabriel1

Joyeux Noël ami Fizz

Doomdrou

First of all, you must make sure the Canada/US plan changes before going to Florida. Plans are changed monthly, according to the date you activated your original plan.

If your Canada/US plan is activated when you arrive in the US, both your unlimited call and 50 GB can be used in the US without any extra charge.