United states

Kayak
Kayak Posts: 2 ✭✭
edited January 2023 in My Mobile

Merry Christmas,


I am currently looking to change my coverage to Canada / US. I will be travelling to florida for 1 month duration. Can I use my unlimited Canada US calling and my 50gb data plan without incurring any additional charges.


thanks

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,021 ✭✭
    edited December 2022 Answer ✓

    Hi @Kayak

    Merry Christmas to you too

    Regarding your question, when your plan was activated with Fizz? Your Fizz card was new are a used one?

    a new SIM card has a red lightning bolt icon.

    For the data you will not have problems, for the voice depends when your plan was activated.

    All depends on your situation.

     

    > If you became a mobile member BEFORE March 16, 2022. 

     

    Calling will be possible again by spring 2023 when Fizz offers VoLTE on its own network. At that time, using a VoLTE certified phone updated with the latest software update and activated with a VoLTE compatible SIM card will allow you to make calls when in the United States. 

     

    > If you became a mobile member ON or AFTER March 16, 2022.

     

    Your plan should already be activated with a VoLTE compatible SIM card. If you are using a VoLTE-certified phone updated with the latest software update, calls and texts will work in the U.S. If it is not, you will only have access to your mobile data.

    See the list of certified phones

    https://fizz.ca/en/faq/compatible-devices#3

    Source: https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work

    Finally, yes you will not be charged, since your coverage will be Canada/US

Answers

  • Gabriel1
    Gabriel1 Posts: 50 ✭✭

    Joyeux Noël ami Fizz

  • Doomdrou
    Doomdrou Posts: 725 ✭✭

    First of all, you must make sure the Canada/US plan changes before going to Florida. Plans are changed monthly, according to the date you activated your original plan.

    If your Canada/US plan is activated when you arrive in the US, both your unlimited call and 50 GB can be used in the US without any extra charge.

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