No change can be made before 2022-12-25

bolducpat

Hi,

Why can't I change my internet plan today? I'm over 48 hours away from my next billing cycle.

Thanks!

Jess_i88b6

Hi @bolducpat

Sorry you cannot, you can change your plan only 4.5 days (108 hours) before the new billing cycle.

This is the policy https://fizz.ca/en/plan-change-policy

bolducpat

Oh, I didn't know they made that policy change.

Thanks!