Where is my Fizz
Hello, just joined fizz internet. I paid my first month now waiting for my technician to deliver router and activate my fizz. So I am waiting home for him or her to show show up I go check my fizz account suddenly I saw a notification saying my appointment is tomorrow but I click view notification it says appointment is today. Weird, I am home took a day off just for this. They better not say I wasn’t home because I am still waiting are they gonna call? Ring ? Because they are supposed to come today you can’t just decide to automatically reschedule me for tomorrow it’s a bit frustrating not being able to understand what is going on. Another question if the tec does not show up today I would like to know how to cancel my service and refund my first paiement. Any help please?
Best Answer
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Hi
The tech will come tomorrow the nov 17th
But it is strange that you have an other message saying today, however, if it will come today the time slot that you have it is 20h30
You can always contact the support here we are users
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
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