Website unusable on Fizz internet

jeff9107
jeff9107 Posts: 1
edited November 17 in Internet

Hi there,

My bank website - td.com does not load when I am connected to my Fizz internet wifi. Or it loads very slowly and timeouts before the full page has loaded completely. If I switch to my mobile hotspot (rogers), the website loads right away. Is there anything that can be done to fix this? I have restarted my modem.

Thanks,

Jeff

Best Answer

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Referral code ⭐ R7VK1 ⭐Posts: 153
    Answer ✓

    I tried to open TD.com on mobile and home internet (both are on Fizz) and it opens without any problem.

    Try to open it in a different browser, clean the cache, cookies, etc.

Answers

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 2,639

    Hi @jeff9107

    Do you have a problem only with your bank?

    Did you try to use a different browser?

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Twitter: https://mobile.twitter.com/fizz_ca

    • By private message on Facebook: https://www.facebook.com/fizzca/

This discussion has been closed.