It is my first month after moving to fizz home internet, I need to pay my bill.
Unfortunately, the credit card i used to activate my account and pay my first month was now declined, even though it is still functioning normally elsewhere!!
I searched the forum for answers, they said i need to make sure that my address was identical to the one on the credit card statement. I tried to delete my credit card, it failed stating that a payment method should be available for the plan. I tried to add the same credit card and while making sure of the address, Fizz also declined it!!!
I can't delete my payment method to re-add it, and i can't add it a second time.
The issue is that i used it normally the first time while becoming a new client, now it is failing and i don't have another card to use !!
How can i resolve this issue ??]