lost credit card

Samdude Posts: 8 ✭✭
edited November 2022 in About my account

I am waiting for a replacement credit card and received a warning email that i have 24 hours to pay or be disconnected. No other option to pay than entering a credit card number that i dont have?!

Best Answer

  • Mamie
    Mamie Posts: 1,784 ✭✭
    Answer ✓


    Hi, to pay for your Fizz plans, you can use:

    • Visa or Mastercard credit card
    • A prepaid Visa or Mastercard
    • Debit Mastercard or Visa Debit card

    Only one-off payments are accepted with Vanilla prepaid cards

    You CANNOT use: 

    • American Express (Amex), Dinners and others credit cards 
    • A debit card 
    • A foreign credit/debit card 
    • Funds from your Fizz Wallet 


    In your case if you don't have another card, maybe the prepaid Vanilla card could help you out.

    Alternatively, you can ask a family member or very close friend to help you out for the next payment cycle. Good luck!


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