How do i get reimbursed for double payments?? No chat available

NANCY_ARCH
NANCY_ARCH Posts: 1 ✭✭
edited November 2022 in Your Fizz Account

This is very frustrating that chat is not even available. A payment was made from my bank and also from my visa for the same Cycle. Please have someone reach out to me ASAP

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 14,012 ✭✭
    Answer ✓

    Hi @NANCY_ARCH

    Sorry for your problem, here we are users, therefore, I can only point to the support, for sure they will refund you

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Twitter: https://mobile.twitter.com/fizz_ca

    • By private message on Facebook: https://www.facebook.com/fizzca/

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