connect my phone

Jack_chidiac1

please to speak to agent

Mamie

@Jack_chidiac1

Hi, it is not possible to speak to an agent. Everything is 100% online on the Fizz website. To contact customer service, open this link:

https://fizz.ca/en/faq/resolving-issues

and just scroll down until you see the green bubble with a question mark which you click on, then a second click to start your session. Chat is the faster way.

You can also use Facebook: https://www.facebook.com/fizzca/

Mataze

There's a way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

You can chat in direct

·        Sign into your account

·        Follow the link on this page: https://fizz.ca/en/faq/status-services

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

·        If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

By private message on Facebook: https://www.facebook.com/fizzca/

 

The direct chat, is usually the quickest option however.