Payment

Tyra81

My payment is due on the 30 and wanted to know how to make a payment arrangements for the 1, without getting my plan suspended

Mamie

@Tyra81

Hi Tyra, if your payment has not gone through and you are late, you will receive an email notifying you with instructions to update your payment method.

"An email and a text will be sent to you to notify you of the payment failure. From that moment, you have until the end of your current payment cycle, so 72 hours from the time the payment attempt failed, to proceed with the payment of your plan to avoid it being suspended, and eventually cancelled."

Follow the instructions to prevent your account from being suspended.

https://fizz.ca/en/faq/how-do-i-fix-payment-issue number 2 Good luck!

Jessica B. #20216

I’m pretty sure you can’t do that :( but the best way to find out would be to contact customer service directly.

https://fizz.ca/fr/soutien

Andrei_ref_R7VK1

You can't change your payment cycle.

https://fizz.ca/en/faq/how-do-payment-cycles-work

Hope this helps.