I get spammed in my mailbox 5 times a day by this number 844-531-6977, a spam number I blocked!!!!!

nutrimedconsulting

I need help. This freaking number calls me 5-10 times a day and CAN leqve messages in my mailbox EVEN IF I blocked it!!! I even tried to deactivate my mailbox, but it STILL leaves messages in my mailbox. Because i know fizz doesn't care, with no customer service (my error, should have known) I have no way of freeing myself from this fuc*** g spammer. Any ideas?

Alexsolo

https://forum.fizz.ca/en/discussion/comment/6653453#Comment_6653453

You have to remove it from the plan, then disable it in the voicemail settings.

It will only fully remove itself next billing cycle.

Good move, I only ever got spam calls on my voicemail. If it's important they'll call back, if it's family/friend, they will text me.

nutrimedconsulting

Can someone tell me how to completely, totally, deactivate that mailbox for good?

Alexsolo

https://forum.fizz.ca/en/discussion/2637396/i-get-spammed-in-my-mailbox-5-times-a-day-by-this-number-844-531-6977-a-spam-number-i-blocked

Any change to your voicemail only comes into effect the next billing cycle.

Universal call blocking: Universal call blocking | Fizz

Blocking the calls on your device must be done in the phone settings. Do you have an Android or Iphone?

To activate / deactivate your voicemail

1. Make sure you have the voicemail option as part of your plan, and that your plan has minutes or else you will not be able to access it whether from your mobile phone or another phone.
2. If your voicemail isn’t activated in your plan, you'll have to add the voicemail option.
3. IMPORTANT - Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy.  This change will then come into effect when your next payment cycle begins. (Under: My plans > Manage plan > Make changes to this plan > Change plan > Visual messaging)

Call forwarding and voicemail.

If you have the voicemail option in your plan, it uses conditional call forwarding. In other words, if you don’t answer after several rings, the call is forwarded to your voicemail.

This type of call forwarding is programmed by default. To deactivate it, you must remove the voicemail option from your plan.

How do I access my voicemail?

Lastly, here is contact info for Fizz:

Online Chat support: Customer Service | Technical Support | Help | Fizz

 Par Facebook : https://www.facebook.com/fizzca

 Message privé sur Twitter : https://mobile.twitter.com/fizz_ca

 WhatsApp : (438) 393-5814

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