Router stopped working suddenly
Hello,
My router's lights are all off and I longer have access to any home wifi. The router has not been touched for the last week and is in a secure place, and there has been no power shortage recently and it has not been n contact with any water. This occured during the night, because yesterday evening it was working.
I have tried connecting it to a new power source, tried to reboot with the reset button on the back and have tried pressing for 10 seconds on the front power button.
Thanks,
Raul
Best Answer
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Hi
In this situation, test your electrical outlet with another working device to ensure the electricity is indeed flowing. It can happen that a circuit breaker can be tripped without our knowledge.
If the modem does not light up at all, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
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