Problem with payment - home internet

Mo A.
Mo A. Posts: 234
edited September 22 in Internet

I have an open ticket since 09-17-2022, until now I haven't heard from that time and every time I speak with customer service, the only word I get is is "We're sorry", "the request is in progress.." etc...

Nothing moving, tonight my internet will stop, I work from home. Really I don't know what to do? Life at fizz is runing slowly.

The payment went through twice, the bank confirmed to me

Time passes and no news

Has anyone experienced the same problem like me?

Regards

Mo

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